Leadership Courses

Leadership Development aims yo produce knowledgeable, multi-skilled workers who are able to contribute to enhanced service delivery in any sector or context. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills

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Purpose:

The purpose of the courses is to enable qualifying learners to apply leadership competencies to ensure service excellence. Learners will develop competencies to utilize leadership skills to enhance service delivery in a specific sector or context. Individual learners will benefit through enhancing their personal competencies, knowledge and skills so as to be able to complete tasks required in their careers and occupations, relating to

  • Explaining leadership strategies to deal with managing a variety of role-players and stakeholders.
  • Creating an optimum advice environment.
  • Enhancing institutional accountability in managing relations with stakeholders and communities.
  • Demonstrating an understanding of the varying dynamics in managing relationships.
  • Developing a sound communications strategy to enhance relations with key stakeholders and communities.
Training Outcomes

On completion of this course the delegate will be able to:

  • Outline the different types of role-players and relationships that exist for a leader within the public sector context and outline how these relationships can be managed.
  • Create and build a sound communications strategy to enhance relations with key stakeholders and communities.
  • Enhancing institutional accountability in managing relations with stakeholders and communities.
  • Demonstrating an understanding of the varying dynamics in managing relationships.
Associated Assessment Criteria
  • Leadership, its broad roles and related theories are defined in a work context.
  • The difference between leadership and management is clearly explained and demonstrated with examples.
  • An understanding of the role that emotional intelligence plays in leadership is explained with examples.
  • The values required in a leadership role and defined and applied in own work context.
  • The concepts, principles and different theories of motivation are applied in motivating self and others.
  • The purpose of visionary thinking in a leadership context is explained with examples.
  • Appropriate analyses to determine current context and future variable factors are performed in a specific context.
  • Scenario plans are designed in line with analyses conducted.
  • Selected scenarios are built into strategic and business planning processes.
  • Management techniques are utilised to evaluate scenario efficacy.
  • Leadership skills and techniques are applied to relationship management.
  • Knowledge management is utilised in leadership function to enhance service delivery.
  • Leadership skills and techniques are utilised to provide contributions to community development projects and to address identified community issues.
  • Strategic planning skills and plans are utilised to enhance leadership function for excellent service delivery.
  • The core ethical values and standards which apply to the public sector are explained with examples.
  • The ethical values and standards contained in legislation and codes are outlined showing the link to the conduct of employees in a specific sector.
  • Areas of ethical conflict for employees are identified with examples.
  • The importance of ethical values and standards are explained in relation to a specific sector.
  • The principles of Batho Pele are integrated into leadership roles.
  • Emotional intelligence is defined and its impacts on leadership is explained with examples.
  • The ways in which emotional intelligence relates to self-awareness is explained with examples.
  • The ways in which emotional intelligence relates to self-management is explained with examples.
  • The ways in which emotional intelligence relates to social awareness is explained with examples.
  • Techniques for responding to situations in an emotionally intelligent manner are applied in a leadership context.